Terms of Sales
1 - Scope Article
2 - Acceptance of the general conditions of sale Article
3 - Offers / Prices / Orders Article
4 - Retraction, postponement and cancellation Article
5 - Payment Article
6 - Delivery Article
7 - Jurisdiction Article
8 - Intellectual property Article
9 - Information technology and freedoms Article
10 - Customer Service Article
11 - Our responsibility during visits In addition to this, you need to know more about it.
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Consumer protection
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The consumption of alcoholic beverages during pregnancy can have serious consequences for the health of the child. The sale of alcohol is prohibited to persons under the age of 18. Alcohol abuse is dangerous for your health, you are encouraged to consume in moderation. Pursuant to Article L3342-1 of the Public Health Code, the customer agrees by validating his order to be over 18 years of age on the date of the order.
Article 1 - Scope
These conditions of sale apply to the exclusion of all other conditions, between Carbonne Lise, a company domiciled at Mas Maury - 34490 Murviel Lès Beziers, and any person purchasing one of our products or services (Visit domain or organized activity on the domain), directly or through a partner company.
Article 2 - Acceptance of the general conditions of sale
The fact that the Internet user confirms his order implies full acceptance of these general conditions of sale, which the Internet user acknowledges having read before placing his order. These general conditions of sale can be modified at any time by Carbonne Lise.
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Article 3 - Offers / Prices / Orders
All our wine offers are valid while stocks last. The prices are expressed in Euros, all taxes included and are those indicated on the site when ordering. The catalog is regularly updated. We reserve the right to change our prices at any time based on promotions, variations in raw materials, prices from our suppliers or due to a possible typographical error in the display of these same prices. Our shipping costs are extra. They are variable according to the quantities ordered. The shipping costs are displayed when entering the order. The order must strictly comply with the offer as issued on the site, in particular in format, quantity offered, and deadline. The domain confirms the order to the buyer by email, summarizing the order, quantity and means of delivery. Our offers are exclusively reserved for consumer customers, and in no case to professional resellers. Orders are confirmed upon receipt of full payment for the price of goods or services (visits).
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Article 4 - Withdrawal, postponement and cancellation
Cancellation of wine orders: The customer has the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day on which the customer, or a third party other than the carrier and designated by the customer, takes physical possession of the goods. The Customer may also, at his express and written request, exercise his right of withdrawal from the conclusion of the contract. To exercise the right of withdrawal, the customer must notify his decision to withdraw from this contract by means of an unambiguous declaration (for example, letter sent by post or email) to the following coordinates: Lise Carbonne - Mas Maury - 34490 Murviel Les Beziers / Email: domainegaltier@wanadoo.fr For the withdrawal period to be respected, it is sufficient for the customer to send his communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period. Effects of the withdrawal: In the event of withdrawal by the customer from this contract, the refund will be made within 30 days of the return. Products damaged after delivery will not be taken back. The buyer who uses this option will have the obligation to proceed, under his responsibility and at his own expense, with the return of the ordered goods. When the merchandise has been sold as part of a promotional package, all of it must be returned to Domaine Galtier due to the indivisibility of the order and the overall price invoiced. The Customer is only liable for the depreciation of the goods resulting from handling other than those necessary to establish the nature, characteristics and proper functioning of these goods.
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Cancellation or postponement of visits or Animations:
Any postponement, at the initiative of the client, must be reported no later than 24 hours before the date of the visit / Animation, either by phone or by email. Any cancellation, from 24 hours before the date of the visit / animation, at the initiative of the customer, will result in a cancellation fee of 50% of the price of the reserved seats. Any cancellation less than 24 hours before the visit / animation, will not give rise to any refund.
Article 5 - Payment
The prices are expressed in Euros, all taxes included and are those indicated on the site when ordering. The catalog is regularly updated. We reserve the right to change our prices at any time based on promotions, variations in raw materials, prices from our suppliers or due to a possible typographical error in the display of these same prices.
The price of the products and services ordered is payable in full to Carbonne Lise, as soon as the order is placed on the site, according to one of the following payment methods:
* by credit card (secure online payment).
* by Paypal (secure online payment)
* by offline payment. Carbonne Lise retains ownership of the goods sold until full payment by the buyer (Law No. 80-335 of May 12, 1980).
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Article 6 - Deliveries
During their transport, the products travel at our own risk. Our deliveries are made within a maximum period of 15 working days from receipt of full payment of the final invoice. If the 15-day delivery deadline is not respected, except in cases of force majeure, the Customer may terminate the contract by registered letter with acknowledgment of receipt or in writing on another durable medium, if, after having ordered, under the same terms, Carbonne Lise to make the delivery within a reasonable additional time, Carbonne Lise did not perform within this time. The customer will obtain restitution of his payment to the exclusion of any other compensation or damages, at the latest within 14 days of the date on which the contract was terminated. In the event of an error in the information provided by the Customer, Carbonne Lise cannot be held responsible for the impossibility of delivering the goods at the appropriate place and time. Upon receipt of the goods, it is the customer's responsibility to check the condition of the goods and to make any necessary findings in the event of breakage, damage or missing items, expressing their reservations in a legible and understandable manner on the delivery slip, and within three working days following that of this receipt, by email to domainegaltier@wanadoo.fr, in order to preserve its rights. In the specific case where the Customer has undertaken to collect his merchandise himself, it will only be delivered up to the level of the order and the customer must collect the merchandise within a maximum period of 1 month following the placing. available.
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Article 7 - Jurisdiction
In the event of difficulties in the application of these general conditions of sale, we invite you to seek an amicable solution by contacting our customer service: Carbonne Lise - Domaine Galtier, Mas Maury - 34490 Murviel Lès Beziers Mail: domainegaltier@wanadoo.fr If negotiations fail, this contract is subject to French law. Any dispute arising in connection with the execution or interpretation of this contract will be brought before the court of the domicile of the defendant.
Article 8 - Intellectual property
All texts, comments, works, illustrations and images reproduced on the site are reserved under copyright as well as intellectual property and for the whole world. As such and in accordance with the provisions of the Intellectual Property Code, only use for private use is authorized, subject to different or even more restrictive provisions of the intellectual property code. Any other use constitutes an infringement and is sanctioned under Intellectual Property without prior authorization from Carbonne Lise. Any total or partial reproduction of the Domaine Galtier website is strictly prohibited.
Article 9 - Information technology and freedoms
Personal information about our customers will only be used by our services for order processing and to inform them about our products, in particular through newsletters. Under Law 78-17 of January 6, 1978, our customers have the right to access, rectify, and oppose personal data concerning them. To exercise this right, simply contact us at the following address: domainegaltier@wanadoo.fr. Regarding archiving, it is up to the domain to keep for 10 years from the delivery of the goods, the writing noting the contract concluded electronically, as soon as this contract relates to a sum greater than 120 euros (Article L. 134-2 of the Consumer Code).
Article 10 - Customer Service
For any information or questions, our customer service is at your disposal at the following address: domainegaltier@wanadoo.fr Name: Carbonne Lise Headquarters: Mas Maury 34490 Murviel Les Beziers SIRET: 39957317900013
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Article 11 - Our responsibility during visits or Activities
Participants acknowledge by their acceptance that Carbonne Lise cannot be held responsible for injuries, damages, losses, accidents, delays, or irregularities, commitments or expenses related to the person or the property, caused by a breach of any hotel. , carrier or any other company or person providing a service included in our events. In addition, Carbonne Lise, its agents and suppliers, do not accept any responsibility in terms of illnesses, in the event of theft, strikes, technical problems, government restrictions, acts of war or terrorism, bad weather conditions. , defect in any transport vehicle, any accident or any other cause occurring beyond their control and prejudicial to the smooth running of the service.